Corporate News

super e reward 2020

super e reward 2020

2020/9/16 – 2020/9/20

To express our gratitude and appreciation to city'super members for their unceasing support, our “super e reward” member days will be held from 16 to 20 Sep. All super e-gold and super e members can enjoy privileges and offers on the designated dates.

Date: 
16 (Wed)- 17 (Thu) September 2020- Exclusively for super e-gold members 
18 (Fri) – 20 (Sun) September 2020- - All members

Venue: 
All city'super, LOG-ON & cookedDeli stores

≈ FOR MEMBERS ONLY ≈



Privileged Discounts and Offers

Shopping Privileges

  • FOOD MARKET – up to 15% off
  • WINE CELLAR – up to 15% off
  • LOG-ON – up to 20% off
  • cookedDeli – up to 15% off


Bonus Point Reward Programme

  • super e-gold members: Earn 3x bonus points on spending
  • super e members: Earn 2x bonus points on spending

super e-gold exclusive privileges
Thank You Gift Offer*
Receive a complimentary gift by presenting your super e-gold card at reception.



Member Exclusive: Mid-Autumn Hamper Additional Offer
During the promotion period^, super e-gold and super e members can enjoy the below additional special offers when they spend a designated amount or above on Mid-Autumn Hampers:

  • Offer 1: Online Exclusive Offer

    During the promotion period, an additional HK$100 city’super E-Shop e-shopping voucher (total HK$200) will be awarded for online net purchases of HK$3,000 or more on Mid-Autumn Hampers in a single transaction.

  • Offer 2: Salute to Medical Force Reward Scheme

    During the promotion period, receive an additional HK$50 city’super shopping voucher (total HK$100) for every HK$1,000 of net spending on Mid-Autumn Hampers in a single transaction made through order hotline or in-store and with the delivery address being a registered hospital, clinic, health centre or nursing home (including residential care homes for the elderly) in Hong Kong.

Bonus Point Reward Programme is also applicable to Mid-Autumn Hamper purchases – on Super e Reward Members’ Day.

^Promotion period : 16 (Wed) to 20 (Sun) September 2020


Shopping Delights

  1. Shopping privileges are not applicable to wine miniatures or discounted or specified items or counters. Purchases of city'super Gift Cards or Shopping Vouchers, stored value top-up, delivery charges and gift wrapping charges are not eligible transactions. Please refer to instore price tags and promotional materials.
  1. For super e-gold members, shopping privileges are applicable to physical stores during business hours from 16 to 20 Sep and the eShop (from 10:00 on 16 Sep to 23:59 on 20 Sep 2020) in Hong Kong; and available for super e members at physical stores during business hours from 18 to 20 Sep and the eShop (from 10:00 on 18 Sep to 23:59 on 20 Sep). Double/Triple Loyalty Points will be added automatically to your membership account according to the discounted net price within 36 hours. This offer cannot be used in conjunction with any other discount programme.

super e Loyalty Point Programme

  1. super e-gold members can enjoy triple loyalty points on their net spending at city'super, LOG-ON, cookedDeli and eShop from 16 to 20 Sep 2020. Nintendo Switch and PlayStation® products are excluded.
  1. super e members can enjoy double loyalty points on their net spending at city'super, LOG-ON, cookedDeli and eShop from 18 to 20 Sep. Nintendo Switch and PlayStation® products are excluded.
  1. super e members must present a valid membership card at physical stores or log in to their membership account at the E-shop before payment in order to accumulate loyalty points and spending records.
  1. Your loyalty points and spending record will be updated within 36 hours of the purchase. Any claim of loyalty points after the transaction will not be entertained.
  1. If you cancel a transaction or arrange a refund, the loyalty points earned for that transaction will be deducted automatically, including extra loyalty points earned from designated promotional offers.
  1. Purchases of city'super Gift Cards or Shopping Vouchers, stored value top-up, delivery charges, plastic shopping bag charges and gift wrapping charges are not eligible for loyalty points or accumulated spending.
  1. City Super Limited reserves the right to amend the terms and conditions of this offer without prior notice, and of final decision on all matters of dispute.

Welcome Gift Redemption

  1. super e-gold members can redeem a Nuts combo (including one box of almonds, one bag of cashew nuts and a Summer Pouch) while stocks last. This offer can be redeemed once only upon presentation of a valid membership card at city'super or LOG-ON stores during the 5 days of the event (from 16 to 20 Sep). Products are non-refundable and non-exchangeable. Photos are for reference only.

Member Redemption Offer

  1. super e-gold members can redeem a Dassai Sake set, including a bottle of Shinsei Dassai 45 Junmai Daiginjo (180ml), a bag of Yamadanishiki Rice (300g) and a Dassai Nobleman Glass, at a special price of HK$165 upon presenting a valid super e membership card. Dassai Sake set is limited to 60 sets per city'super store, while stocks last. Photos are for reference only.
  2. super e-gold members can redeem a Jean-Paul Hévin Houndstooth Chocolate Gift Bag (5pcs) at a special price of HK$95 upon presenting a valid super e-gold membership card and a same-day receipt with total net spending of HK$200 at ifc or Harbour city Jean-Paul Hévin counters. Jean-Paul Hévin Houndstooth Chocolate Gift Bags are limited to 100 per counter, while stocks last. Photos are for reference only.

Mid-Autumn Festival Hamper purchase offer

  1. super e members can get an additional HK$100 city’super E-Shop e-shopping voucher (to a total of HK$200) for online net purchases of HK$3,000 or more on Mid-Autumn Hampers in a single transaction on the E-shop.
  2. Online Hamper Orders: https://hamper.citysuper.com.hk; Order Hotline: 8105 7888.
  3. Expired offers will not be accepted and no retrospective arrangement will be made.
  4. Limited quantities are available, while stocks last. Out-of-stock merchandise will be substituted by similar items of the same value.

LOG-ON Member Redemption Offers

  1. super e-gold members can get a free Karité Hydra Hydrating Shine Shampoo 50ml and Karité Hydra Hydrating Shine Mask 30ml (Worth HK$140) upon presenting a valid super e-gold membership card and a same-day LOG-ON receipt at the René Furtere counter at LOG-ON Times Square store or Harbour City store, while stocks last.
  2. All members can get a free KLORANE Detox Aquatic Mint Shampoo (7ml) and Aquatic Mint Conditioner (7ml) upon presenting a valid membership card and a same -day LOG-ON receipt at KLORANE counter at LOG-ON Times Square or Harbour City stores, while stocks last.
  3. Get a free Moral pouch upon any purchase of Moral products at LOG-ON Times Square, Festival Walk, Tai Po Mega Mall or Metroplaza stores, while stocks last.
  4. Get a free Minon Amino Moist moist charge lotion I (10ml) upon any purchase of MINON items at LOG-ON, while stocks last.
  5. Get a free BCL Momo Puri Jelly Mask upon purchase of any 2 BCL Saborino/Momo items at LOG-ON Festival Walk or New Town Plaza stores, while stocks last.
  6. Get a free EZ Bright Antibacterial Spray 100ml with net spending of HK$450 on the Noart or Nomadic bag collections at LOG-ON, while stocks last.
  7. Photos are for reference only.

super e Reward 2020

  1. super e-gold members can enjoy super e Reward privileges from 16 to 20 Sep 2020; while super e members can enjoy the event from 18 to 20 Sep 2020. Expired offers will not be accepted and no retrospective arrangements will be made.
  1. To enjoy the privileges, customers can simply present a valid super e membership card during super e Reward. Membership cannot be transferred.
  1. Some of the activities, merchandise and tasting dishes are available in selected stores only.
  1. New member registrations will be suspended from 16 to 20 Sep 2020. Customers can apply for super e membership after 21 Sep 2020 on official website https://www.citysuper.com.hk/.
  1. Cancelled transactions or refunds will result in the automatic deduction of loyalty points, accumulated spending and Reward eCoupons from the purchase, including any extra loyalty points and Reward eCoupons earned from specific promotions (including but not limited to Double/Triple Loyalty Points offers).
  1. City Super Limited reserves the right to amend the terms and conditions of the Event activity without prior notice, and of final decision on all matters of dispute.

Member Exclusive: Mid-Autumn Hamper Additional Offer

  1. Hampers Online Order : https://hamper.citysuper.com.hk ; Order Hotline : 8105 7888.
  2. Expired offers will not be accepted and no retrospective arrangement will be made.
  3. Offer 1 cannot be used in conjunction with Offer 2.
  4. city’super super e-gold and super e members can earn loyalty points for the net purchase amount, excluding delivery charges.
  5. Items sold are non-refundable and non-exchangeable.
  6. Limited quantities are available, while stocks last. Out-of-stock merchandise will be substituted by similar items of the same value.
  7. The promotion cannot be used in conjunction with other promotional offers.
  8. Terms and condition apply; please refer to shopping voucher for the details.
  9. City Super Limited reserves the right to amend the terms and conditions without prior notice, and of final decision on all matters of dispute.